Furnaces are expensive units. With time, as they get older, they will start producing weird noises and might break down more frequently as well. Since the repairs are expensive as well, you need someone professional to look after the issues so that they do not pop up again. In this blog, we are going to share some questions that you should ask a furnace repair service before finalizing them to fix the problems. Let’s begin!
What Is The Problem?
The first question you need to ask a furnace repair company is what is the problem? A furnace repair company after performing a thorough check up should explain the problem in detail. This will give you an idea about how much the company has understood the problem as well. If the representative is not able to provide a satisfactory answer, you might want to consider someone else. A major part of fixing the problem is understanding it. It might be that your furnace requires annual maintenance but the representative might recommend replacing a particular part for no reason at all.
Should I Replace The Furnace?
Ask the technician whether you should replace the furnace. Furnaces do create weird noises at times but that does not mean that it needs to be replaced. However, the general rule of thumb is that if the system has not yet reached three-quarters of its expected lifespan, you can avoid a replacement. At the same time, an honest technician will provide a logical explanation as well as when you should replace the unit.
Are Your Technicians Experienced?
Unfortunately, technicians employed by many companies are not experienced. They have zero knowledge of the HVAC industry. Although they are trained to the point where they can do some sales but not in industry knowledge. As a result, the representatives will provide a slick presentation and get you to sign the contract. This could lead to improper sizing and incomplete installations, which will lead to even bigger problems down the road. Ultimately, it will affect the longevity of your furnace and can result in its failure much before its intended time.
Which Manufacturers Do You Use?
When it comes to replacing parts, there are many manufacturers of cooling and heating equipment. The difference is in the features such as indoor air quality enhancements, efficiency, and many other features. Therefore, no one manufacturer offers a “one-size-fits-all” solution. In such cases, it is always suggested that you consult a specialist who possesses in-depth knowledge and information about HVAC systems.
Furthermore, if you are opting for a new furnace, the skill, and technical expertise when it comes to installation matters a lot. Ask the company about the manufacturers it uses and run it over the internet. You will get an insight into whether you should proceed with the manufacturers recommended by the service company or not.
What Is And Is Not Included In The Quote?
Even though quotes tend to look and sound alike but there is a huge difference. In most cases, what is not stated in the quote tends to be more important than what is actually stated. When the service company presents you a furnace repair quote, go through it in detail. Be aware, that one of the biggest differences in quotes and most often not stated is whether it includes replacing the old components with new ones. Otherwise, the technician will remove a part and ask for additional charges after installing the new one. Components such as connectors, dampers, valves, and pipes, etc. might be minor components but if not replaced can lead to system failure.
What Do The Guarantees Covers?
Sales presentations are designed to keep you focused on the price. The company wants you to believe that if you were to pay the amount mentioned in the quote, they will satisfy your needs. But what about the work performed on the unit? What is the guarantee that the replacement and installation job has been done properly? What if the same issue pop-ups after a few days? These questions need to be asked so that you can protect yourself from fraud and scams. Most of all, warranties typically go over all the things that are not covered and do not have anything to do with the installation quality. Therefore, you need to be careful.
Final Word
Well, there you go. The above-mentioned key furnace related questions ensure that you are getting the most for your money. Do not hesitate to ask questions. Ask as many until you feel satisfied and content. And since you are paying for the furnace services Falls Church, the company is bound to answer the questions.
